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  • ITIL Best Practices
  • Extensive Knowledge Base
  • Vast Real-life Industry skills
  • Strong Theoretical and Practical background
  • Professional attitude
  •  Great communication skills

 

 

 

 

 

 

 

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  • Shoretel
  • Cisco Data
  • Cisco Voice
  • Tandberg
  • Polycom
  • MS
  • Riverbed
  • Nortel
  • Avaya
  • HP Procurve
  • Huawei
  • APC
  • Dell Servers
  • IBM Servers 
  • Zabbix NMS
  • FreeBSD Unix
  • RedHat/Ubuntu Linux
  • SysAid Ticketing System
  • IPC Trading Communcation System
  • Nice Voice Recording Solution

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  • Remote Shoretel and Voice System Administration
  • Day to day  remote Phone end-user support
  • PC/Mac Remote Helpdesk Support
  • Network Equipment support 
  • Video Conference system Remote support
  • Technical Documentation Preparation
  • Creating the Network, Systems,Voice Solution Architectures
  • Telecom Projects Management.
  • IT  Infrastructure department  Management.